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How do I register?

Currently at the Fiocruz Virtual Campus there are three authenticators for login. They are: Single Access Fiocruz and UNA-SUS and E-gov. It is possible to register for one of these or both, but our recommendation is that you preferably use Fiocruz Single Access, which we will detail here.

01. At Acesso Único Fiocruz Provider:"

1) Click on 'Create an account';

2)Select the most appropriate option;

3)Fill out the form according to the option selected on the previous screen;

4)After filling out, activate your account through the verification code that will be sent to your email;

5)Check your email inbox, enter the code that was sent and click authenticate;

6)Enter registered email and password and click sign in.

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I didn't receive the activation email or I'm having trouble logging in

I didn't receive the certificate

For EAD Qualification Courses, Campus Virtual Fiocruz issues the certificate by email within 5 business days from the moment the completion criteria are met (read more in the Student Guide or on the hotsite of your course). If you do not receive it within this period, follow these steps:

1. 01. The email to which the certificate will be sent is the email entered in the registration form, so make sure you are checking the correct email;
2. 02. Check your spam and/or trash folder in your email;
3. 03. Try to obtain the duplicate by accessing the course's hotsite (certificates button);
4. 04. If after all the previous steps you were unable to obtain the certificate, please contact us at the following email address: suporte.campus@fiocruz.br ;
5. 05. When contacting us, please provide your full name, CPF, full name of the course, and that the deadline for issuing the certificate has already expired.

For courses that are not free or that have some differentiated certification criteria, issuance is carried out by the Course Coordinator with a deadline set by the coordinator (read more in the Student Guide or on the course registration page).

How to request support?

If none of the previous options have resolved your issue or if you wish to discuss another matter, please contact us via email suporte.campus@fiocruz.br.